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Tactical Archery will deliver your products to the delivery address you gave when you placed the order using the chosen shipping method.

On receipt of delivery, please carefully examine the contents of your order and ensure all items are present. It is reasonable for us to assume that if you have not contacted Impact Archery within 7 days of receiving your order then all goods are present and correct. We very strongly advise that until you are satisfied that all items are present and correct not to destroy any packaging including brochures, leaflets, manuals etc.

Your order will usually be dispatched within 1-3 working days after the day of purchase unless the product bought is on ‘Back Order’ or ‘Special Order’ – please refer to Section 3 of this page for more information. If you ordered before 3pm we do try and dispatch your product that same day.

If there is an expected delay outside of this timeframe we will inform you by email or phone call.

Please allow 2-5 working days from the date of dispatch to receive your goods as delays with the courier can occur on occasion even if the product has been sent with next day delivery. You will receive an email with a tracking code once your order has been dispatched.

If you have not received your parcel by the expected timeframe, please contact us via email with your order number and we will track the delivery for you.

Parcels are not considered lost by Royal Mail until a minimum of 15 working days have passed.

The risk of goods will pass to you as soon as they are delivered to you.

 

UNITED KINGDOM

  • Most orders will be delivered within 3-5 days.
  • Depending on the size of the products in your order we will use Royal Mail or Parcelforce to deliver your parcels.
  • Order before 3pm for same day dispatch – subject to stock levels.
  • Shipping prices can be found on the checkout page.

EUROPE

  • Most orders will be delivered within 3-7 days.
  • If you don’t see your country listed in our shipping options please contact us to arrange delivery.
  • Order before 3pm for same day dispatch – subject to stock levels.

USA / CANADA

  • Most orders will be delivered within 3-5 days.
  • Order before 3pm for same day dispatch.
  • Contact us to arrange special delivery.

REST OF THE WORLD

  • Delivery time may take 7-28 days based on the country you are located. Please contact us to arrange shipping to your country.

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